Shipping policy
Shipping Policy
At Kosher Casual, we want your shopping experience to be simple and convenient. Below you'll find information about how we process and ship orders.
Where We Ship From
All Kosher Casual orders are fulfilled and shipped from the United States.
Order Processing
Orders are processed on business days, excluding weekends and applicable holidays.
Processing times may vary depending on order volume, product availability, and other operational factors.
Once your order ships, you will receive a shipping confirmation with tracking information when available.
Please note that order processing time is separate from shipping transit time.
Shipping Destinations
We currently ship to addresses in the United States.
As we expand our international shipping options, additional countries may become available at checkout.
Shipping availability is determined by the destination and shipping options displayed during checkout.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your order and delivery destination.
Available shipping methods and rates may change.
Free Shipping
We offer free shipping on eligible US orders of $150 or more.
The free-shipping offer applies to orders shipped within the United States.
The final shipping cost, including any applicable discounts or promotions, will be displayed at checkout before you complete your purchase.
Delivery Times
Delivery times vary depending on the shipping service, destination, and carrier.
Any delivery estimates provided at checkout or in shipping communications are estimates and are not guaranteed.
Unexpected delays may occur due to weather, carrier operations, holidays, or other circumstances beyond our control.
International Shipping
International shipping is available only when the destination is offered at checkout.
For international orders, customs duties, import taxes, VAT, and other fees may apply.
Any charges collected at checkout will be displayed before purchase. Charges not collected at checkout may be the recipient's responsibility, subject to applicable laws and regulations.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will do our best to accommodate your request, but changes and cancellations cannot be guaranteed once an order has entered processing or has shipped.
Shipping Questions
If you have questions about your order, shipping options, or delivery, please contact us:
Email: customersupport@koshercasual.com
We're happy to help.